Common questions.
What’s your refund policy?
We require 50% down at the time of you reserve your space. If you decide to cancel the reservation there is a $100 cancellation fee, but the rest will be refunded.
Can I stay overnight at the Loft?
Yes, you can reserve the Loft for up to 12 hours at a time.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services rep is available to answer your questions 24/7/365.